Privacy Policy

Effective Date: 24/12/2024

At SocialMate, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By using SocialMate.in, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information to provide a personalized and seamless experience on our platform. The types of information we collect include:

Personal Information:

Account Details: Name, email address, date of birth, gender, and profile information that you provide.
Communication Data: Messages, chats, or communication that you send or receive through our platform.
Location Data: Geolocation data for providing location-based services.

Non-Personal Information:

Usage Data: Information on how you use our platform, including pages visited, time spent on the platform, and actions taken.
Cookies & Tracking Technologies: We use cookies and other tracking technologies to enhance your experience, remember your preferences, and analyze how you use the platform.

2. How We Use Your Information

We use your personal information for the following purposes:

Account Creation & Management: To create and manage your account and provide personalized content and services.
Improve Services: To improve our platform and features based on your usage patterns and feedback.
Communication: To send you updates, notifications, and promotional materials related to our services.
Support: To assist you in resolving any issues or inquiries and provide customer support.
Analytics: To analyze trends, track user activity, and gather insights to enhance the functionality of the platform.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted service providers that help us operate the platform, such as hosting, payment processing, and analytics services.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such action is necessary to protect our rights or comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to delete your account, you can do so by contacting us or using the account settings feature.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Access & Correction: You can access and update your personal information through your account settings.
Deletion: You have the right to request the deletion of your account and personal data, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of the platform, such as preferences and browsing behavior. You can adjust your browser settings to manage cookies or opt out of certain tracking technologies. Please note that disabling cookies may affect some features of our platform.

8. Children’s Privacy

SocialMate is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information as soon as possible.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SocialMate Support Team

Address: Wakad, Pune